Frontline managers are central to improved productivity in the workplace. This program is a powerful change management tool. The workplace becomes the 'classroom' as participants improve their management skills on the job. Participants take on important tasks and relevant projects which are the vehicle for developing new skills and knowledge. Both the organisation and the participants benefit from this approach, which contributes to the development of a learning culture.

Leader Capital works closely with the largest Registered Training Organisation’s in Australia to deliver this Certificate in Front Line Management to your staff.

The nationally accredited units include:

BSBCMN402A         Develop work priorities
BSBCMN410A         Coordinate implementation of customer service strategies
BSBCMN411A         Monitor a safe workplace
BSBCMN419A         Manage projects
BSBFLM403B          Implement effective workplace relationships
BSBFLM405B          Implement operational plan
BSBFLM409B          Implement continuous improvement
BSBFLM412A          Promote team effectiveness